Features Summary

Administration Program

This is the crown jewel of our  suite. Completely unique in the industry, your SeCommerce Administration program is a very slick Windows application where daily business processes are managed, such as setting up and purchasing products, order fulfillment, customer accounts, reporting, etc. It is also where auto-email templates, payment gateways, tax profiles, shipping profiles, mail server, etc. are configured: all under one integrated platform.

• Manage multiple websites and databases from one interface. Quickly change from one database to another or have several admin program instances open at the same time.
• Unlimited simultaneous users, each with a customized access level.
• Create custom workflow enforcement and customization to ensure quality.
• Designed from the ground up for speed and performance. This is a standalone Windows program—say goodbye to slow and clunky web-based Administration tools.
• Admin users screens are synched in real time with changes other users make, along with a easy to use claim system for critical data.
• Pre-load images & product data for enhanced speed and responsiveness.
• Detailed event logs.

Products

• A rich set of attributes for products which are fully integrated into catalog filtering, search, supply chain management, etc.
• Twelve additional custom fields to use as you see fit.
• Common product information for use by multiple products to reduce redundant data entry.
• Retail, alternative retail, and wholesale pricing as well as full list and other optional prices such as for point of sale, etc.
• Assign prices by channel and / or type of account logged on with.
• Create discount structures using a rich selection of criteria that can include the type of account logged on with.
• Upload an unlimited number of product images with each image available for display at five different sizes. Auto-creation of all the image sizes such as thumbnail and icons, or optionally upload a seperate thumbnail image.
• A product can have an unlimited number of variants, each with their own unique product id, skus, price variations, image, etc.
• You can also assign add-ons to a product which do not change the product id or sku, but can affect the price and display information.
• Dynamically create Related Products by keyword or manual selection.
• Constrain the workflow of how products are created, to ensure integrity of the product creation process.
• Add complex customer-driven information requirements for display on a web page.
• Meta-Tag insertion tools and search engine optimization management based on Web Page Title, SEO friendly URLs, Product Key Words and Product Description.
• Assign products to Rotating Sales Groups or Featured catalogs.
• Publish products dynamically to Catalogs automatically based on a set of categories, price, manufacturer, or other atributes.
• Supports non-material products such as services and internet Download. Account Products support monthly membership, activation fees, or other recurring charges.
• Create simple or complex kits with many options. Web forms for customers to assemble their kit, and production management tools to use for manufacturing processes when needed.
• Bulk changes tools for updating many products simultaneously.
• Apply auto mark-up / mark-down methods across many products at once in real-time from a base price such as your purchase cost, with an option to also auto-adjust price to a friendly value such as ending in .95, even numbers, etc.
• Use Product Archetypes to generate many simular but slightly different products, such as for sports teams.
• Assign Google and Bing taxonomy individually or for many products at once (and of course generate shopping feeds).
• Assign multiple suppliers to a product (with a primary supplier).
• Optionally drop ship products all the time or only if not in stock, with drop shipments auto created at time of order completion.
• Full support for product reviews.
• Archive old products.

Content Management

• Content manage whole web pages or bits of information and images.
• Rotate individual or groups of content managed information. Even administratively rotate things like style sheets, backround images, featured products, etc.
• Switch content according to the sales channel.
• Create, manage, and display Press Releases, Reference Guides, Encyclopedias, FAQ Lists, Film Strips, Photo Galleries, and more.
• Common Product Information groupings can be established to avoid repetitive data entry.
• Catalog Home Page content management.
• Templates are used to customize wording and styling of pricing, low or out of stock inventory messages, add to cart messages, product names, and much more. As applicable, you can combine various fields, such as including a manufacturer name or other information as part of the product description in a cart, as well as diferentiating it in style.

Promotions, Coupon Codes and Gift Cards

• Make eligible to individual accounts or to all accounts.
• Assign eligibility based on Account type (Retail, Wholesale, Anonymous, etc).
• Establish Minimum order amount.
• Determine beginning and expiration dates.
• One-time usage, or multiple usage permitted, per account.
• Specify Qualifying products, or All Products.
• Enable Free Gift Card that can expire.
• Discount order by fixed or % amounts.
• Assign Image and Display text.
• Dynamically create Gift Cards based on Price Level.
• Assign Gift Card Image and Display text.
• Cash Gift Cards, Promotion Gift Cards, & Reimbursement Gift Cards.
• Assign expiration date.
• Reporting of outstanding Gift Cards.

Emails and Mail Servers

• Create text / HTML auto-emails for 15 different types of auto-emails.
• Database fields for each type of auto-email template supplied in each template.
• Assign Subject Line & custom display From for each type of email.
• Mail Servers: easy set-up & testing of accessing mail-server, including Gmail.
• Determine different mail servers for Live, Localhost, or Promotional Email mailings.
• Capture Newsletter email addresses in separate Account list and send from separate mail server.
• Configure the email address and processing rules for each type of email usage, for example where new account notifications are sent, copies of order confirmation emails sent to staf, auto-error and webmaster emails, etc.

Search Engine Optimization

• Lightweight URL Rewriting engine will not slow down your site even under heavy load.
• Each product can be assigned a unique Friendly URL.
• Each product can be assigned meta-tag keywords and description.
• Each product catalog can also be assigned its own Friendly URL, meta keywords, description and title page.
• No session IDs in the URL.
• Tools available for modifying many products' meta tags at once.
• Define custom image ALT tags for every image.

Inventory Management

• Choose to announce lead-time necessary for back-orders.
• Automatically inactivates product from one or more web sites when sold-out.
• Track inventory by location.
• Manage inventory by Product Variant (like ring sizes, or different colored shirt sizes).
• Announce out-of-stock and back-order delays.
• Inventory Adjustment memos for Returns, Defective, or Lost/Stolen items.
• Establish replenishment rules for low / out-of-stock inventory.
• Set Alert levels of low inventory per product.

Shipping

• Out of the box integration with UPS, FedEx, and USPS.
• Create custom ship methods, based on order weight, value, items count, and other criteria using tiered ranges.
• Allow custom ship methods to emulate an establised courier and  to be treated during fulfillment as a particular courier method (such as obtaining and priniting UPS or Fed Ex labels, worldship integration, etc).
• Supports multiple shipments per order. Allow customers to split up items in their order to multiple receipients (such as christmas gift shopping).
• Comprative rate shopping across multiple carriers to search for the cheapest rate.
• Integration with automated conveyor-belt fulfillment applications for high volume shippers.
• Define packaging containers with dimensions and max weight, so that SeCommerce will use the optimal size packages for your shipments.
• Assign different shipping profiles based on conditional rule tests such as customer location, value, heaviest item, etc, about 3 dozen criteria.
• Shipping Insurance can be based automatically on actual Order value, Cost of Goods, or Full Retail.
• Create Fall-back ship methods if any real-time rate look-up method fails.
• Products can be flagged for specialized postal services such as media mail, envelopes prefered, etc, as well as special packaging needs or preferences such as envelope, tubes, ty-vek, truck freight, is own package, limit one per package, etc.
• Assign Free Shipping or Shipping Discounts based on Total Order Amount or type of Customer Account (Wholesale, Retail, etc).
• Determine list of Countries available in checkout for the country drop-down list.
• Create conditional business rules to use a different Shipping profiles (shipping methods, options and rates shown to customer) based on selected criteria such as volume, weight, destination, value, etc.
• Custom display messaging for each type of Shipping Profile.
• Add incremental costs per shipment based on type of packaging container.
• Auto-change shipment method based on total weight of order.
• Auto-determine packaging container(s) to use based on total volume & weight in shopping cart, as well as estimating the weight of packaging materials.
• Tracking ID pulled and pushed to customer via automated email.

Reporting

• A rich assortment of 60 reports, most of which have an extensive set of filters to get exactly the information you want.
• Export to pdf, excel, xps, or print a report.
• Admin-level reports to view user log-on usage patterns.
• Daily Performance Report, and many other common Reports such as inventory aging, sales, cash flow, purchase order support, etc, etc..

Tax

• Create one or more tax profiles that dictates how and under what circumstances tax (if any) is collected and assign a tax profile to each sales channels seperately for retail and wholesale modes.
• Enter a rate for each tax agency that has juristiction over your sales, such as one or more states, county, city, etc., that collects tax on your sales.
• Supports National Sales Tax, GST, or VAT.
• Track and report tax due to each tax agency with transactions added when  payment for an order is finalized (for example if you authorize a card at time of a website order, the tax is not due until the card payment is captured-finalized).

Sale Representatives

• Create and Manage Sale Representative Accounts.
• Assign Sale Reps to Customer Accounts.
• Allow Sales Reps to place orders for clients.
• Create Commission Structures and assign to Products and /or Sale Representatives.
• Calculate Commissions due and keep track of what has been paid.
• Run Reports to show Commissions due and paid by a number of different parameters.