Features Summary

Download Features Summary as PDF
Download the Complete SeCommerce Manual
Architecture

Architecture

  • Highly Scalable. Go to server clusters if you need to. 1,000 page views/sec on a single server.
  • Fast. Really Fast. Written entirely in .NET with advanced in-memory data cache.
  • Supports either SQL Server or MySQL database servers.
  • In a few seconds, our tools create the database tables, stored procedures, essential web site files, and full suite of DLLs.
  • Web Designers have dozens of user controls for drag and drop integration with supported HTML editing software.
SeCommerce Admin

Administration Program

This is the crown jewel of our product suite. Completely unique in the industry, SeCommerce Administration is a very slick Windows application where all your daily business processes are managed. It is also where auto-email templates, payment gateways, tax profiles, shipping profiles, mail server, etc. are configured: all under one integrated platform.

  • Manage multiple websites and databases from one interface.
  • Tested for up to 25 simultaneous users, each with a customized access level.
  • Create custom workflow enforcement and customization to ensure quality.
  • Designed from the ground up for speed and performance. This is a standalone Windows program—say goodbye to slow and clunky web-based Administration tools.
  • Each logon account accesses the remote server with a customized access level.
  • Easily switch between different database servers, which can be hosted anywhere.
  • Updates to Administration tool are obtained and implemented through "Check for Updates" button.
  • Pre-load images & product data for enhanced speed and responsiveness.
  • Request a feature or report a bug through the Admin interface.
  • Detailed event logs.
Website Manager Toolkit

Developer Toolkit

  • An advanced Windows program for professionals who are managing and creating multiple websites across multiple databases and web servers.
  • Central management of all critical information for all websites on the Silver Earth platform, including database connection strings, user names and logon information, ftp, licenses and hosting details.
  • Create a new website in minutes with the "Install a Website Wizard" which handles automatic creation of database schema, scripts, essential non-web page files, web.config, and front end web files selected from a library of website templates.
  • Check for updates in real time for existing websites against Silver Earth's updated database schemas and other essential files.
Product Management

Product Management

  • The same product can be published to many websites at different prices.
  • Images: Related Images, Primary Images, auto-creation of thumbnail and icon images.
  • Configurable URL rewriting dramatically improves search engine placement and web site usability.
  • Dynamically create Related Products by keyword or manual selection.
  • Assign custom templates for Product Variants and Add-ons, or customer-driven information requirements.
  • Meta-Tag insertion tools and search engine optimization management based on Web Page Title, SEO friendly URLs, Product Key Words and Product Description.
  • Assign products to Rotating Sales Groups or Featured items.
  • Publish products dynamically to Catalogs automatically based on Price, Manufacturer, or Category.
  • Supports non-material products: Services, internet Downloads, Membership Fees.
  • Point-of-sale: also sell product in bricks and mortar stores with integrated inventory tracking.
  • Common Product info Groups to reduce redundant content entry.
  • Bulk changes tools for updating many products simultaneously.
  • Account Products to support monthly membership, activation fees, or other recurring charges.
  • Apply auto mark-up / mark-down methods across many products at once in real-time.
Front-End Design

Front-End Design

  • Integrates easily with any front-end design.
  • Starter themes and templates provide a rich framework for developing modern, standards-compliant web sites.
  • Use the provided modules (Asp.NET User Controls), or create your own using our robust e-commerce API.
  • Use your choice of template system and web design software.
  • SeCommerce places as few restrictions as possible on website design, while removing the need for complex programming skills.
  • Full-featured e-commerce modules can be added to any page by adding a couple lines of code, or using drag-n-drop in editors that support Asp.NET.
  • Look and feel can be completely customized using CSS, layouts can be freely edited using standard HTML.
  • Feature-rich, high performance e-commerce engine is at your fingertips, with no programming necessary.
Account Management

Account Management

  • Support multiple Account Tiers: Retail, Wholesale, and customizable Tiers.
  • Manage policies for saving Payment Profiles to enable 2-click check-outs.
  • Create unique Account products such as monthly customer membership fee.
  • Manage Customer Product Feedback Reviews.
  • Assign payment terms based on Payment term Profile.
  • Create Sales Rep Accounts and assign to customer accounts for commission tracking.
  • Unlimited Shipping and Billing Addresses per Account.
  • View Order History per account upon log-on.
  • Upload Image per Account.
  • Assign profile to Account so select pricing, products, and catalogs appear upon Customer Log-on.
  • Add to Email List accounts.
  • Determine if new Accounts require Administrative Authorization before Account Activation.
  • Assign discounts to only certain Account Groups.
  • Allow / Disallow Accounts to change Account information.
  • Tax Profiles: assign different profiles to Retail vs. Wholesale accounts.
Catalog Management

Catalog Management

  • Highly versatile Catalogs management to maximize flexibility of how product groupings are created and published.
  • Create catalogs dynamically by Price Range, Manufacturer, Vendor, or Categories.
  • Manage Product Display Order or set Display Restrictions based on Customer Profile.
  • Assign templates to Catalogs for dynamic sub-menu creation based on Inventory.
  • Create Display Hierarchy in Catalog menus.
  • Catalog display restrictions based on customer account log-on credentials: Wholesale, Retail, and customizable Customer Account Groups.
Content Management

Content Management

  • Multiple Display fields for Product Descriptions, Gift Cards, Catalogs.
  • Easy methods to stylze Inventory Messages, Add to Cart Messages, Shipping Messages, Promo Codes.
  • Tools to support Press Releases, Reference Guides, Encyclopedias, Info Lists.
  • Common Product Information groupings can be established to avoid repetitive data entry.
  • Catalog Home Page content management.
  • Format Styles templates which are applied globally, or per catalog, to determine display formats for Images, Inventory, Sales Pricing, Add to Cart, and Product messages.
Image Management

Image Management

  • Intelligent auto-name convention with date stamping for auto update.
  • Multiple images for Products.
  • Configure images for Product Catalogs.
  • Download all images to local Administration tool for enhanced speed performance of application.
  • Determine max image sizes by Product, thumbnail, and icon images.
  • Batch resize all images.
Promotions

Promotions, Coupon Codes and Gift Cards

  • Make eligible to individual accounts or to all accounts.
  • Assign eligibility based on Account type (Retail, Wholesale, Anonymous, etc).
  • Establish Minimum order amount.
  • Determine beginning and expiration dates.
  • One-time usage, or multiple usage permitted, per account.
  • Specify Qualifying products, or All Products.
  • Enable Free Gift Card that can expire.
  • Discount order by fixed or % amounts.
  • Assign Image and Display text.
  • Dynamically create Gift Cards based on Price Level.
  • Assign Gift Card Image and Display text.
  • Cash Gift Cards, Promotion Gift Cards, & Reimbursement Gift Cards.
  • Assign expiration date.
  • Reporting of outstanding Gift Cards.
Email

Emails and Mail Servers

  • Create text / HTML auto-emails for 15 different types of auto-emails.
  • Database fields for each type of auto-email template supplied in each template.
  • Assign Subject Line & custom display From for each type of email.
  • Mail Servers: easy set-up & testing of accessing mail-server, including Gmail.
  • Determine different mail servers for Live, Localhost, or Promotional Email mailings.
  • Capture Newsletter email addresses in separate Account list and send from separate mail server.
  • Configure auto-error and webmaster emails to separate addresses.

Order Management

  • From a single Orders Management Interface, manage orders from multiple web-sites.
  • Manual Order Entry to support telephone sales, or other off-line mediums.
  • Modify existing orders to change Shipping, Discounts, Addresses, Number of Packages, etc.
  • Establish default addresses for Shipment and Payment.
  • Print Invoices, Packing Slips, Gift Card messages, and Shipping Labels.
  • Create Reminders per order.
  • Ship to multiple shipping addresses for a single order.
  • Integrated Package Tracking, per shipment, per carrier.
  • Order Notification emails.
  • Customers can view Order History by logging on to their account.
  • Customers can save unlimited number of Shipping & Billing Address to their Account Profile.
  • Manage Ship Dates so products can be staged for future shipping.
  • Apply auto-order Discounts based on pricing or volume criteria.

Search Engine Optimization

  • Lightweight URL Rewriting engine will not slow down your site even under heavy load.
  • Each product can be assigned a unique Friendly URL.
  • Each product can be assigned meta-tag keywords and description.
  • Each product catalog can also be assigned its own Friendly URL, meta keywords, description and title page.
  • No session IDs in the URL.
  • Tools available for modifying many products' meta tags at once.
  • Define custom image ALT tags for every image.

Inventory Management

  • Choose to announce lead-time necessary for back-orders.
  • Automatically inactivates product from one or more web sites when sold-out.
  • Track inventory by location.
  • Manage inventory by Product Variant (like ring sizes, or different colored shirt sizes).
  • Announce out-of-stock and back-order delays.
  • Inventory Adjustment memos for Returns, Defective, or Lost/Stolen items.
  • Establish replenishment rules for low / out-of-stock inventory.
  • Set Alert levels of low inventory per product.

Price Management

  • Supports tiered pricing depending on profile of Customer Account if Retail, Wholesale, etc.
  • Publish the same product to different websites at different prices.
  • Supports multiple methods of tiered pricing depending on profile of Customer Account (Account Groups access up to 10 different pricing groups).
  • Sophisticated Promotion Codes that can be tied to specific account, specific products, Expiration dates, discounts, minimum purchase price, one-time usage, etc.
  • Quantity Discount Methods: can be determined per product, either by % or flat discount that can be available only to certain Account profiles.
  • Internet Specials: Easily select a group of products to apply a time-sensitive discount.
  • Auto mark-up / mark-down methods and update many products in real-time.
  • Assign discount to group of products with time sensitivity.
  • Auto-schedule discount groups for rotation.
  • Apply auto-rounding methods to customize decimals after auto-discounts applied.
  • Create mark-up / markdown methods and update many products at once, real-time.
  • Product discount methods based on Quantity tiers (% or fixed discount) which can be applied to select customer groups (Wholesale, Retail, or any of up to 10 customized Account Groupings).
  • Auto Order-Wide Discounts Tiers can be assigned to different Account Groups (Wholesale vs. Retail) or Domestic/International criteria.
  • Foreign Currency support.

Shipping

  • Out of the box integration with UPS, FedEx, and USPS.
  • For a single order, create multiple packages and different shipment addresses.
  • On-the-fly rate shopping across multiple carriers to search for the cheapest rate.
  • Integration with automated conveyor-belt fulfillment applications for high volume shippers.
  • Create packaging Containers list with dimensions and max weight so each order is matched to optimal package size.
  • Assign different shipping profiles based on country: domestic or international.
  • Shipping Insurance can be based automatically on actual Order value, Cost of Goods, or Full Retail.
  • Create Fall-back ship methods if any real-time rate look-up method fails.
  • Products can be flagged for media, software download, freight, or envelope-only Ship Method.
  • Assign Free Shipping based on Total Order Amount or type of Customer Account (Wholesale, Retail, etc).
  • Determine list of Countries available in checkout for the country drop-down list.
  • Create tiered Shipping profiles based on Shipping Destination.
  • Custom display messaging for each type of Shipping Profile.
  • Add incremental costs per shipment based on type of packaging container.
  • Auto-change shipment method based on total weight of order.
  • Auto-determine packaging container(s) to use based on total volume & weight in shopping cart.
  • Tracking ID pulled and pushed to customer via automated email.

Shopping Cart & Checkout

  • Determine Sales Mode if supporting Retail, Wholesale, Alternative Retail, or Anonymous Accounts.
  • Option to hide prices or add-to-cart button if not logged on.
  • If "Add to Cart" is clicked, stay on the Product Detail page or go to the Shopping Cart.
  • Determine message text and formatting when editing quantity in Shopping Cart.
  • Display in Shopping Cart options: Product Icon, Product ID, Product Code.
  • Checkout Landing Page options for different types of Account (Wholesale, Retail, Anonymous).
  • Quick checkout option so all of checkout is on one page.
  • Allow accounts to save credit card info.
  • Switch Gift-wrapping options on/off.
  • Enforce rule if Shipping and Billing address must be in the same country.
  • Option to require credit card Security Code to be entered upon checkout.
  • Enter encryption key when storing Credit Card numbers.
  • Credit Card auto-deletion policy.
  • Establish Payment Profiles so depending on Account Profile a different Gateway or payment methods are allowed: Visa, Amex, Check, net 30, PayPal, etc.

Payment Gateways

  • Supports different Gateway modes: Live, Test, Development.
  • Determine check-out process options if Gateway returns "Held for Review" message.
  • If transaction type is Authorization only, determine when Capture occurs in Order Fulfillment workflow.
  • E-check enablement.
  • All major gateways supported

Reporting

  • Inventory report over time.
  • Sales report filtered by Catalog, Manufacture, Product, or Category.
  • Export to pdf or xls.
  • Admin-level reports to view user log-on usage patterns.
  • Daily Performance Report, and many other common Reports.

Tax Profiles

  • Assign different Tax Profiles to Retail vs. Wholesale or Anonymous Accounts.
  • Assign different tax structure to different countries.
  • Enter tax rates based on state and zip code individually.
  • Supports National Sales Tax, or VAT.